Job Description

UX Researcher
REMOTE

In this role, you'll conduct evaluative research to gather feedback throughout the product development process, working in quick sprints. You'll turn these research findings into actionable recommendations and present them to cross-functional partners and leadership.

Responsibilities:

1. Synthesize stakeholder needs into research questions.
2. Design and execute on unmoderated and moderated usability testing.
3. Lead communication and collaboration with cross-functional partners, including consumer insights, data science, design, product/program management, etc.
4. Develop research deliverables that achieve business and product impact.

Basic Qualifications:

1. 3+ years of professional experience conducting user research.
2. BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience within a product-centric environment.

Preferred Qualifications:

1. Previous experience conducting remote research.
2. Previous experience with UserTesting or other user testing platforms.
3. Understanding of strengths and shortcomings of different qualitative and usability research methods, including when and how to apply them during each product phase.
4. Detail-oriented and ability to work fairly independently on a variety of tasks.
5. Strong interpersonal, organizational, written, and oral communication skills.
6. Ability to work quickly to turn around high-quality research insights; can prioritize time between multiple projects, and be flexible, adapting to changing schedules and different projects.

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