Job Description
Quality Manager Quality Manager is an innovative thinker and problem solver who leads the planning and coordination of the company's quality management system to ensure Quikserv consistently delivers products at the highest quality. The ideal candidate is an excellent communicator across the organization and leads with a mindset of kaizen (continuous improvement) and respect for people. The candidate will be responsible for driving positive change through the Quikserv Way and Quikserv Production System.
CORE VALUES: - Customer Focused (develop relationships, exceed expectations, treat customers like you would like to be treated)
- Respect ( employees, customers, suppliers, our brand)
- Teamwork ( collaboration, open communication, be passionate and have fun)
- Results Driven (strong will to win; work to standard, not to time)
- Kaizen (continuous improvement; embrace change; don't settle, share ideas)
WE OFFER: - Competitive pay
- Great benefits package
- Excellent growth opportunities
- Great work/life balance.
JOB RESPONSIBILITIES: - Lead and develop a team of six Quality Inspectors overseeing inspections for incoming materials, work-in-process, final assembly, and outgoing shipments to ensure compliance with Quikserv’s quality standards.
- Responsible for maintaining < 1% CoPQ (cost of poor quality) KPI by analyzing quality control data from MRB (material review board) and RGA (return goods authorization) issues, identifying trends using Pareto analysis, and driving root-cause problem-solving.
- Champion continuous improvement initiatives focused on product quality, process reliability, and customer satisfaction through corrective and preventive actions.
- Establish, implement, and maintain inspection protocols and standard operating procedures across all production stages, ensuring accurate documentation of quality results and compliance records.
- Participate in daily production meetings to align inspection priorities with manufacturing schedules and allocate quality resources effectively to meet customer demand.
- Manage and maintain all product certification programs, coordinating required testing and site audits with authorized certification agencies.
- Develop and motivate the quality team to solve day-to-day operational issues and reach short- and long-term performance goals.
- Build capability through effective employee relations, hiring, training, and communication for front-line hourly personnel.
- Support and enforce safety, 5S, and housekeeping standards across all quality and production areas to promote a safe and organized work environment.
QUALIFICATIONS: - Bachelor’s degree or equivalent experience.
- 3-5 years’ Experience with Mid to High Volume Low Mix assembly environment.
- 3-5 years’ Experience and knowledge of quality standards, manufacturing processes, and market trends.
- Strong leadership skills with the ability to get results through mentoring others, effective coaching, and leading a team-based approach to decision-making.
- Strong skills to analyze data and resolve quality-related issues.
- Experience with fast-paced Assembly Lines.
- Experience with Sage 300 is a plus.
- High level of precision and diligence is crucial for ensuring product quality.
- Understanding of OSHA regulations. Knowledge of Lean Manufacturing concepts and ISO 9000 standards is helpful.
Job Tags
Hourly pay, Full time, Temporary work,