Job Description

Company Description

Cousins Maine Lobster is a premier food truck that specializes in authentic Maine dishes. Founded in 2012 by cousins Jim Tselikis and Sabin Lomac. The cousins appeared on Shark Tank, which propelled their growth nationwide, with backing from shark Barbara Corcoran.

Role Description

The Cousins Maine Lobster New Jersey Franchise is seeking a full-time on-site Office Coordinator located in Somerset County, NJ. The Office Coordinator will be responsible for providing administrative support, managing marketing promotions, overseeing accounts payable, and delivering exceptional customer service.

ESSENTIAL FUNCTIONS OF THE JOB:

• Professional communication skills
• Ability to work calmly and effectively under pressure
• Ability to work in a team environment
• Ability to stay organized
• Delivers strong attention to detail
• Basic computer skills i.e. Microsoft suite and Gmail (Google) suite
• Preferred background in Google Sheets or Excel (Not Required)
• Basic food safety knowledge

SPECIFIC RESPONSIBILITIES:

FINANCE 

• Maintain the Invoice system
• Oversee the supply budget for each market
• Maintain office supply inventory within agency supply budget.
• Monitor postage supply and serve as postal clerk. Distribute and collect mail regularly.
• Distribute statements and mail as appropriate. Maintain files for all vendors. Communicate with vendors for billing relations. Print reports as appropriate.

ADMINISTRATION

• Ensure weekly, monthly & year end paperwork is accurate and completed on time
• Weekly filing of all invoices
• Staff Calendar Management
• Responsible for creating templates for checklist, guides, labels and any tools needed to improve the functionality of all staff members in office or on the truck
• Serves as the administrative assistant to the General Manager, Events Operation Manager and Ownership
• Assist with payroll/employee hours as needed
• Create, file, and log all trackers
• Tracks & Manages payment for permitting vendors and property groups
• Coordinates and assists managerial shift meetings
• Responsible for Staff Birthdays and Coordinating Staff Meetings

CUSTOMER SERVICE

• Handling of customer issues and questions
• Answers all incoming customer calls and texts
• Mobile App control and awareness
• Assist with all customer refunds and concerns
• Assist with adding loyalty points
• Maintain constant communication with all management through daily use of the Square Message and / or Weekly/Monthly Manager Meetings

Qualifications

• Proven office experience with strong clerical and administrative skills
• Proficient in Google Suite
• Excellent communication and organizational skills
• Familiarity with event planning and schedule management
• Knowledge of bookkeeping, and budgeting is a plus
• Phone Etiquette and Customer Service skills
• High school diploma or equivalent required

Job Tags

Similar Jobs