Customer Service Specialist Job at Autonomy Staffing, Washington DC

NkJjUDI1b0Myd29NTmVlamJENUx3Mmx3
  • Autonomy Staffing
  • Washington DC

Job Description

Job Title

Customer Service Specialist (Order Entry & Payment Processing) — Contract-to-Hire 6 months

Company

Renton-based manufacturer

Location

Renton, WA (Fully On-site)

Schedule

Monday–Friday, 8:00am–5:00pm (flexibility within ~1 hour)

Employment Type

6-month contract-to-hire (long-term opportunity)

Pay

$55,000–$60,000/year (approx. $26.50–$29.00/hr )

Overview

Were hiring a Customer Service Specialist to support a small, collaborative team (8–10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing , with light phone coverage. Youll work mainly in Microsoft Outlook/Teams , and youll learn an older ERP System ( Epicor 10) on the job.

Responsibilities

  • Daily order processing and accurate entry of orders/purchase orders in the ERP

  • Manage a shared Outlook inbox : respond to product/order/payment inquiries and keep the inbox cleared/organized

  • Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed

  • Basic payment processing (credit card payments via payment link or by phone)

  • Light phone support (answer basic questions and transfer to the right internal contact; not a sales role)

  • Support simple reporting/admin tasks (basic Excel reports, internal coordination)

What Theyre Looking For (Top 3)

  1. Personable team fit (small team, customer-first mindset)

  2. Strong attention to detail (order entry / purchase order data accuracy)
  3. Solid office admin skills (Outlook/Teams-heavy workflow, organization, follow-through)

Required Qualifications

  • Experience in customer service plus order processing / data entry

  • Experience handling payments (credit card processing / payment links / invoices)

  • Strong written communication (email-first role) and comfort multitasking

  • Proficiency with Outlook/Teams and basic Excel/Word

    Customer.specialist.roleMarcobe

Preferred

  • Experience with ERP software (Epicor a plus; not required)

  • Manufacturing/distribution/customer support background

Conversion Benefits (once hired full-time)

Upon conversion to full-time, the client offers a competitive benefits package including:

Customer.specialist.roleMarcobe

  • Medical, dental, and vision

  • 401(k) with company match

  • 20 days PTO annually + holidays

  • Ongoing training and development

Job Tags

Full time, Contract work, Work at office, Monday to Friday,

Similar Jobs

Nevada State Contractors Board

Criminal Investigator Job at Nevada State Contractors Board

 ...Criminal Investigator Reno, Nevada The Nevada State Contractors Board is seeking a qualified candidate for the position of Criminal Investigator. Successful candidate will be investigating complaints against licensed and unlicensed contractors involving alleged violation... 

Embraer

Aircraft Mechanic - Composites Job at Embraer

 ...POSITION SUMMARY Aircraft Mechanic in a commercial MRO settingis responsible forperforming comprehensive maintenance, repair, and...  ...Airframe & Powerplant LicensePreferred Not Required Experience: ~ Recommended zero to two years' experience in the repair... 

Snaphunt

Data Entry Associate Job at Snaphunt

 ...Professional Services industry. You are organised and have good interpersonal skills. You have good computer skills ( MS Word, Excel, Powerpoint). You are a strong networker & relationship builder You are a strong team player who can manage multiple... 

LTVplus

Part-Time Customer Service Agent for eCommerce Account Job at LTVplus

 ...environment, with hands-on exposure to handling customer inquiries via email, chat, or phone. Tools & Platforms: Prior experience using Zendesk or similar ticketing systems for managing, prioritizing, and resolving customer concerns efficiently. Communication Skills:... 

CBRE

Occupancy/MAC Planner Job at CBRE

 ...City - New York - United States of America About The Role: As a CBRE Occupancy/MAC Planner, you will review space requirements, develop conceptual plans, and ensure efficient space utilization through a combination of planning, data management, and operational...