Job Description

Looking to move into a small team that is highly passionate about its cause? Our mission is to heal the world through teaching communication skills. We are a fun, friendly, warm, and welcoming team. The position will be in a small office environment and interact with clients and coaches who are positioned globally.

Our Executive Assistant plays a vital role in the success of our firm, The Speech Improvement Company ( by teaming up with our Executive Communication Coaches to ensure outstanding experiences for all our clients. This position requires strong familiarity with the Macintosh OS.

You’ll be supporting our speech coaches with their clients’ needs such as following up on emails, phone calls, scheduling appointments, preparing client materials, and making travel arrangements. You will also assist in maintaining inventory of office supplies and managing vendor relationships. In a small business, you will end up wearing many hats and being a critical part of operations. Some days, our coaches will just call you to talk!

We are highly client-focused, and this position communicates with clients and coaches via email, phone, and virtual meetings. Strong comfort with communication and technology is required.

Our hours are 8:30am to 5:30pm., Monday-Friday.

This position is full time in our Framingham Headquarters.

Responsibilities

· Ability to manage highly active calendars

· Multi-tasking skills with scheduling clients, confirming meetings, and data entry

· Provide support to our office team as needed

· Working with the team on special projects and programs

· Editing and proofreading documents

· Updates to the website via use of WordPress

· Monitor multiple coaches’ emails

· Contribute to team efforts by accomplishing tasks as needed and adding your own thoughts/ideas/experiences

· Prioritize new tasks as they come in as well as existing tasks.

Qualifications

· Bachelor's degree or Associate degree, 2 – 3 years of administrative experience

· Comfort with Macintosh computers

· Ability to pick up and learn new software and web-based technology

· Exhibits caring and professional communication via phone and emails

· Strong interpersonal, organizational, customer service, and communication skills

· Ability to multitask and adapt in a fast-paced environment

· A proactive thinker

· Proficient in Microsoft Office and Adobe Acrobat

· Ability to work well in high pressure situations

· Comfortability with video conference platforms

· Professional Discretion

· Time management skills

Technology

Our office is a mac office. We love Apple. The Administrative Assistant should have comfort and troubleshooting skills for Apple computers and have an ability to pick up new software programs quickly. Below is a list of some of the programs we currently use. We will train and expect the right candidate to already be comfortable with MacOS and be a quick study for new programs.

· Microsoft Office 365

· Microsoft Word, Excel, PowerPoint, Outlook

· Calendly

· Daylite (marketcircle)

· WordPress

· Adobe Acrobat

· Zoom

· Teams

· Grammarly

Job Type: Full-time

Salary: $35,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Framingham, MA 01701: Reliably commute or planning to relocate before starting work (Required)

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