ORDER AND RETURNS

Orders:

No return or replacement policy available for products once purchased and paid for.

If the customer is not available at the registered address, the delivery executive will drop the medicine at the doorstep or at the compound gate. If the delivery executive doesn't get an approval to enter the premise of the customer for delivering the product and no instruction is received for delivering at the gate, the delivery executive will take back the product and no refund shall be applicable.

Returns:

The recipient (customer) should check the packet for any damages or tampering, in front of the delivery partner. If the packet/product is found damaged, it should be returned immediately, and the deducted amount (if any) will be transferred to the source account in 4-7 business days. Once the delivery partner has left, no return or refund will be entertained.