Technical Support Representative (Part Time Friday - Sunday) Job at Insight Global, Marietta, GA

N2hNTjI1WUgwQXNLTnVhaFp6SkN3V3A1c2c9PQ==
  • Insight Global
  • Marietta, GA

Job Description

Friday – Sunday: Onsite Friday, work from home Saturday + Sunday

Insight Global is seeking a Part-Time Weekend Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction. This role is onsite 5 days a week and this team operates 7 days/week so flexibility with work schedule will be expected.

  • 2+ years of experience in a high volume, fast-paced inbound call environment
  • Experience with resolving technical issues virtually (hardware, software, networking, etc.)
  • Customer service skills with clear and concise communication
  • Experience with using telephone software and experience with Office Communications software (Teams, Slack, etc.)

Plusses:

  • Fluent in Spanish is highly preferred
  • Experience working with POS systems or terminal devices
  • Experience in the financial or payment services industry

Compensation:

$20/HR - $22/HR

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Tags

Part time, Work from home, Weekend work, Sunday, Saturday,

Similar Jobs

BrightStar Care of Chattanooga

Attention CNAs and Caregivers - You want shifts? We have shifts! $15.00 per hour/Weekly Pay/Direct Deposit/Flexible Schedule/Flex Scheduling Job at BrightStar Care of Chattanooga

You want work? We have hours! The pandemic is behind us (hopefully) and we need dependable, consistent CNAs and caregivers who want to work...  ...Care employee. you will enjoy the following benefits:* $15.00 p/h plus $1000 sign-on bonus* Flexible Schedule* Mileage... 

24 Hour Nurse

Psych or LTC LPN/LVN Job at 24 Hour Nurse

 ...Psych/Behavioral Health facilityin Carlsbad, TX is hiring LPN/LVNs! This is a Psych/Behavioral Health facility working with patients...  ...Location: Carlsbad, TX (outside of San Angelo, TX) Length of Contract: 26 weeks Orientation: Orientation takes place on the 1st... 

European Wax Center

Licensed Esthetician or Cosmetologist Job at European Wax Center

 ...NOW HIRING ESTHETICIANS OR COSMETOLOGISTS! JOIN OUR FUN & SUPPORTIVE TEAM! Are you passionate about beauty, skincare, and making people...  ...turn into a successful career ! What Were Looking For: Licensed Esthetician or Cosmetologist in Nebraska ( Experience is great... 

Compass Group

Clinical Dietitian Job at Compass Group

 ...Take the next step in your career with Morrison Healthcare as aClinical Dietitian in Saint Louis, MO ! Location : Morrison Healthcare at Christian Hospital Setting : Acute Care Schedule : Mon-Fri with rotating holidays and weekends (typically 1 holiday... 

Chroma Early Learning Academy

Assistant Director Childcare Center Job at Chroma Early Learning Academy

 ...a criminal background check What We Offer No Nights or Weekend Shifts Education Assistance Program Paid Time Off and Holidays...  ...assistance About Us Our Company is based out of Alpharetta, GA operating 18 Childcare Centers around Metro Atlanta...