Job Description

You’re a born team leader. And eager for an opportunity to lead, coach and supervise a team of go-getters while overseeing day-to-day operations of a fast-paced retail store. Our store managers have a broad scope of responsibilities in our retail locations throughout the great state of Tennessee. Managing staff is just half of it. You’ll train to manage the sales process and productivity of your store, ensure compliance with state and federal laws and company policies, and work directly with customers to deliver a world-class customer service experience.  Ready for the challenge? Let’s meet.

What You’ll Do:  

• Supervises day to day operations of each assigned store
• Meets or exceeds sales and revenue goals
• Monitors all customer transactions, bank withdrawals and deposits daily
• Continually trains and develops staff members
• Ensures adequate staffing levels at all times
• Routinely evaluates staff performance
• Maintains a positive work environment
• Communicates effectively with supervisor and supervised staff
• Manages customer and employee concerns and complaints
• Maintains a clean and safe lobby and workspace
• Enforces the company’s policies and procedures
• Complies with all state and federal laws governing the financial services industry
• During at least the last 90 days of the initial training period, Manager in Training will be solely responsible for the direct supervision of store associates and store operations to include staffing, hiring, firing and performance management of store associates

What We’re Looking For:  

• High School Diploma required
• College Degree Preferred
• Minimum 2 years management experience in retail, hospitality, restaurant or other comparable business required
• Cash handling experience preferred
• Computer keyboard proficiency required
• Must understand and be able to meet the demands of customer service focused retail environment
• Must be willing to work in an environment where performance will be measured and judged
• Have the ability to work effectively with others in a team environment
• Ability to thrive in a fast-growing always changing environment
• Must be a great sales leader with excellent skills in driving store revenue growth
• Must have reliable transportation and travel to a variety of locations in order to meet staffing demands
• Must be available to work all shifts, days, evenings, nights and weekends including a 24/7 on-call schedule
• Intermediate understanding of Microsoft Word, Excel & Outlook

Supervisory Responsibilities:

The MIT will have direct supervisory responsibility for the personnel working at his or her assigned locations. The position is responsible for maintaining superb communications between the assigned locations, Operations Management, and the Support Center

Benefits We Offer:  

Working at Advance Financial is more than just another job. We pride ourselves on creating a world-class experience for our customers and employees. Some of our benefits include: 

• Generous PTO and paid time off to volunteer
• Paid parental leave 
• 100% company-paid health insurance
• 401k with 5% company match 
• Student Loan Repayment Plan 

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