Service Technician Job at CareerPaths NW, Washington DC

N2hBUDNKb0gyQWdBTk9TbWFUcE54MmwrdFE9PQ==
  • CareerPaths NW
  • Washington DC

Job Description

Our client is a reputable provider of office technology solutions, offering a wide array of services from copier, printer, scanner rentals to document workflow management solutions. They are dedicated to ensuring smooth office operations by providing next-day delivery for contracted machines, office technology consulting, and efficient equipment maintenance and repairs. They're currently looking for a skilled Service Technician to join their dynamic team.

Position Overview:

The Field Service Technician – North Territory will play a crucial role in maintaining, troubleshooting, and repairing office technology and imaging equipment such as copiers, printers, scanners, and multifunction devices. This field-based role covers the company’s north territory, providing on-site support for business clients and ensuring minimal equipment downtime.

Key Responsibilities:

  • Respond to service calls within the assigned territory, traveling to client sites to diagnose and repair copiers, printers, and multifunction systems.
  • Perform preventive maintenance to keep equipment running efficiently.
  • Install and configure new office equipment, ensuring proper connectivity with customer networks and software.
  • Troubleshoot hardware and software issues, including driver installations, error codes, and connectivity problems.
  • Communicate with dispatch and service coordinators to update job status, schedule calls, and ensure timely customer support.
  • Maintain accurate service records using the company’s service management system.
  • Manage parts inventory and order replacement components as needed.
  • Educate end users on basic operation, maintenance, and best practices to prevent recurring issues.
  • Collaborate with sales and account teams to identify potential upgrades or service opportunities.
  • Represent the company professionally in all client interactions, ensuring customer satisfaction.

Qualifications:

  • Experience servicing copiers, printers, and/or other office equipment.
  • Familiarity with brands such as Sharp, Canon, Ricoh, and Kyocera.

If you have the necessary qualifications and are looking for an opportunity to develop your technical skills while delivering top-notch customer service, we encourage you to apply.

Job Tags

Work at office,

Similar Jobs

Labor Finders

Trim Carpenter Job at Labor Finders

 ...Trim Carpenter Join Our Team! Location: [Your Company Location] Employment Type: Full-Time What Youll Do: Perform high-quality...  ...and clean driving record. Comfortable with extended travel in company vehicle. Apply Today!4867 Palm Coast Parkway NW... 

Eagle Eye Technologies

UI/ UX Designer Job at Eagle Eye Technologies

 ...Job Title: UI/ UX Designer Location: Plano, TX (Onsite) Mode: Contract Job Description: ~ We are seeking a skilled UI Design and Customer Experience professional with 8 10 years of overall experience, including a minimum of 3 years dedicated to UI... 

Language Trainers

ID 1076988 Language teacher - Portuguese Job at Language Trainers

 ...family or travel reasons. Founded in 2004, the companys motto is Any Language, Anytime, Anywhere! We might have a job for you as a Portuguese language teacher. ID Reference1076988 Some details about the course: One of our clients in Baltimore would like to have... 

LeaderStat

Operating Room Registered Nurse Job at LeaderStat

 ...contact our team to put together your personalized pay package, as a variety of factors can influence your total pay.* Operating Room Registered Nurse in Medford, OR LeaderStat is currently seeking a Operating Room Registered Nurse for a(n) 13 week contract in OR.... 

Robert Half

Property Accountant Job at Robert Half

Description We are looking for a skilled Property Accountant to join a company on the Leeward side. In this role, you will oversee financial aspects including budgeting, forecasting, and cost tracking, while supporting tenant and vendor relations. This position is ideal...