Job Description

The Senior Business Analyst plays a critical role in identifying business needs, optimizing processes, and bridging the gap between stakeholders and technology teams. This individual will work closely with business leaders, technology teams, and external partners to gather requirements, develop solutions, and support the execution of projects that enhance operational efficiency and strategic growth.

Success in this role requires strong analytical skills, excellent communication, and a proactive approach to problem-solving. The ideal candidate is comfortable navigating complex business processes and translating requirements into actionable insights.

Key Responsibilities

• Partner with business leaders and stakeholders to understand challenges, define business needs, and identify areas for process improvement.
• Analyze and document business processes, workflows, and system requirements to drive strategic decision-making.
• Collaborate with technology teams to translate business needs into system requirements, ensuring alignment with company objectives.
• Develop data-driven recommendations to improve efficiency, enhance user experience, and optimize system functionality.
• Work within Agile and project management frameworks to support software development, enhancements, and system implementations.
• Lead stakeholder meetings, workshops, and sprint planning sessions to facilitate collaboration between business and technology teams.
• Assist in the development of user stories, test cases, and training materials to support system adoption and process changes.
• Identify and mitigate risks associated with business process changes, ensuring smooth transitions and adoption.

Skills & Specifications

• Strong ability to analyze, document, and improve business processes.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences.
• Ability to work in cross-functional teams and manage multiple projects simultaneously.
• Proficient in business process modeling, data analysis, and system documentation.
• Familiarity with Agile methodologies, software development processes, and change management.
• Experience with CRM and ERP systems, preferably Salesforce or similar platforms.

Education & Qualifications

• 5+ years of experience in business analysis, project management, or process optimization.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio).
• Bachelor’s degree in Business, Finance, Information Systems, or a related field (Preferred).
• Experience in finance, banking, or technology-driven environments (Preferred).
• Agile, Scrum, or Project Management certifications (Preferred).

Who is Channel?

We are a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital. Since its founding in 2009, Channel has originated over 25,000 transactions funding over $3-billion and is one of a limited number of full-service, non-bank lenders successfully filling the gap in small business credit availability. Channel has five office locations in four states and has ranked among the 500/5000 fastest-growing private companies in the U.S. by Inc. magazine for 10 consecutive years.

Why should I apply?

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensuring the flexibility and nimbleness required to compete in today’s marketplace. Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast- growing, agile, and multi-faceted organization where you can make a difference every day. The company offers a rewarding and flexible work environment and encourages innovation and team member development. Benefits include medical and dental plans plus HSA, 4 weeks PTO, an employer-match company 401K plan, life insurance, long-term disability insurance, and a hybrid schedule.

The Legalities

Channel Partners is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, national origin, disability, veteran status, marital status, family status or any other basis prohibited by law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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