Remote Contact Center Project Coordinator Job at CBN Brand, United States

NmhJRzBKQU0ydzBCT3VlbWFENUx3Mng5c1E9PQ==
  • CBN Brand
  • United States

Job Description

The 700 Club Prayer Center

The Christian Broadcasting Network (CBN), is looking for a Remote Contact Center Project Coordinator for a 24/7 contact center that serves inbound, outbound, digital, and email channels through teams that are on-site, remote, and international. Will create, manage and evaluate selected inbound and outbound internal and outsourced campaigns from concept to final reporting and assist with project scheduling, outbound workflow administration, and call routing functions.

Work Schedule:

Monday – Friday 8:00 a.m. – 5:00 p.m. EST

Remote Requirements:

  • Reliable high speed internet access with minimum speed of 50Mbps
  • Must maintain distraction-free home office conducive to confidentiality

The successful candidate will have the following qualifications:

  • Working knowledge of business, marketing and inspirational fundraising practices and principles
  • Working knowledge of project management, preferably in a direct mail or call center environment
  • Working knowledge of Microsoft Office and SQL utilities with a strong understanding of relational databases
  • Strong time management, organizational and analytical skills
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with ability to effectively interact with staff and outside public
  • Ability to learn new system utilities and architecture
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work independently and as an effective member of a team

CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions.  If you meet the listed qualifications and are in agreement with CBN’s mission and purpose, please click apply or visit our CBN Job Board at for application and benefit information.

We are unable to give full consideration to resumes without applications.

Job Tags

Full time, Home office, Monday to Friday,

Similar Jobs

Milevista Group

Customer Service Representative Job at Milevista Group

 ...customer appointments. Work closely with team members to ensure smooth daily operations. Participate in team meetings and training sessions as required. Qualifications High school diploma or equivalent required. Strong verbal communication... 

University of Alaska Fairbanks

Investigator Job at University of Alaska Fairbanks

 ...Join the dedicated team at the Office of Rights, Compliance and Accountability (ORCA) at UAF as an Investigator! We are seeking a detail-oriented individual to contribute to our commitment to campus safety and wellbeing. Through our robust intervention and prevention... 

Vanguard EMS, Inc.

SMT Machine Operator (Swing) Job at Vanguard EMS, Inc.

 ...The SMT Machine Operator collaborates directly with Team Coordinator and department supervisor to ensure printed circuit boards are assembled to specification in a timely manner. This position is key to company quality standards. Vanguard EMS, Inc. is in the service... 

Centstone

Teradata DBA Job at Centstone

 ...Job Title: Teradata DBA Location: Hybrid in NJ Experience: 8 10+ Years Employment Type: Contract Job Summary We are seeking an experienced Teradata Database Administrator (DBA) to manage, support, and optimize Teradata data warehouse environments.... 

UPMC

Optometrist Job at UPMC

 ...Clinical Assistant Professor in Pittsburgh, PA The Department of Ophthalmology at the University of Pittsburgh is seeking a dedicated optometrist to join our team in a high-volume, academically affiliated clinical setting. While the core of this role involves providing...