Quality Assurance Manager Job at Consumer Connection, Inc., Lawrenceville, GA

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  • Consumer Connection, Inc.
  • Lawrenceville, GA

Job Description

*THIS IS NOT A JOB WITH CONSUMER CONNECTION*

Job Description:

This QA Manager position is critical. The ideal candidate will ensure that all food products meet regulatory standards, customer expectations, and internal quality benchmarks. The candidate will have a strong background in food science, quality systems, and regulatory compliance, along with excellent leadership and communication skills.

We will only be considering candidates who are able to be onsite full-time.

No Visa sponsorship.

Key Responsibilities:

1) Customer Service

  • Engage with customers to address QA-related queries and complaints, ensure timely resolution of non-conformances
  • Conduct root cause analysis and implement effective corrective and preventative actions.
  • Ensure customer requirements (QA documents, questionnaires) are fulfilled on time, in full
  • Work closely with the international team where needed

2) QA Operations

  • Develop and implement food safety and quality assurance programs such as HACCP, GMP, SQF
  • Work closely with production, procurement, and R&D teams to ensure that quality standards are integrated into every stage of the food production process.
  • Lead problem resolution for system, process, and product issues and subsequent implementation of containment actions.
  • Analyze quality data and implement improvements
  • Maintain documentation and records for traceability

3) Audits & Compliance

  • Ensure compliance with regulatory and customer requirements
  • Lead internal and external audits and manage corrective actions
  • Train teams and individuals effectively on quality procedures, ensuring compliance with best practices across the business functions.
  • Collaborate with suppliers to ensure raw material quality

4) Leadership & Continuous Improvement

  • Train and supervise quality assurance staff
  • Stay current with food safety regulations and industry trends and communicate these changes effectively across the organization
  • Communicate quality issues and solutions across departments

Qualifications

  • Bachelor’s degree in Food Science, Microbiology, or related field
  • 5+ years of experience in food quality assurance or food safety
  • Strong knowledge of HACCP, GMP, and food safety regulations
  • Experience with third-party audits and certifications such as SQF, BRC
  • Experienced in writing process documentation and relevant quality documentation
  • Excellent leadership and team management skills with a strong sense of ownership and urgency
  • Strong analytical and problem-solving abilities
  • Proficiency in Microsoft Office and quality management systems
  • Passion for food safety and a commitment to continuous improvement

Full-time onsite in NE Atlanta, GA

Job Tags

Full time,

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