Job Description

The Operations Manager will oversee regional projects and innovation initiatives, ensuring consistent practices across Network Implementation and Operations (NI&O) teams. The role involves acting as a liaison between NI&O, district teams, and cross-functional partners, adopting best practices, managing risks, and driving results. The ideal candidate should have strong project management experience, particularly in telecommunications, along with excellent organizational and communication skills.

Key Responsibilities:

• Manage a program for the West region, focusing on key milestones and progress tracking.
• Plan, organize, and ensure consistent adoption of processes, workflows, and training.
• Align regional efforts with national priorities for consistent execution and reporting.
• Utilize Microsoft Excel to track progress, risks, and data reporting, including pivot tables and formulas.
• Facilitate cross-functional collaboration among teams in engineering, permitting, construction, finance, and supply chain.
• Identify and resolve risks and issues proactively.
• Prepare reports, dashboards, and presentations for leadership.
• Provide clear and confident updates to leadership on progress and insights.

Qualifications:

• Bachelor's degree or equivalent experience required.
• Minimum 5 years of project management experience, with a preference for telecom industry experience.
• Strong proficiency in Microsoft Excel (pivot tables, functions, formulas).
• Experience with Power BI for data visualization and reporting.
• Knowledge of Six Sigma, Lean Principles, or PMP certification is a plus.
• Strong business acumen, problem-solving skills, and the ability to collaborate with cross-functional teams.

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