Job Description

Overview

Looking for a part-time job where you can come to work each day excited about what you do UW Credit Unions Monona branch is hiring a Peak-Time Teller and we want YOU to apply!

As a Peak-Time Teller you will play a vital role at your branch for both your teammates and UW Credit Unions members. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving are eager to learn and love working with people this is the job for you!

Why work for UW Credit Union

Join one of Wisconsins premier financial institutions a nationally recognized Top Workplace and a multi-year recipient of Madison Magazines Best Places to Work Wisconsin State Journals Top Workplaces and Milwaukee Journal Sentinels Top Workplace to receive:

• Peak/Part time employees earn paid time-off (pro-rated based on hours worked)
• Our bilingual(Spanish/English) employees receive an additional $1.25/hour premium.
• 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
• 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
• 16 hours paid volunteer time annually
• Paid holidays (if normal work schedule falls on a recognized holiday)
• Personal development and peer connections through Employee Community Groups
• 401k option with company match of up to 5% plus approximately 4% discretionary match
• Annual variable bonus reward
• Employee Assistance Program
• And more!

Responsibilities

• Be the face of UW Credit Union by providing front facing member service at the Monona branch location
• Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
• Maintain a high degree of knowledge in all UW Credit Union products and services
• Ensure all members requests are processed accurately and efficiently
• Adhere to UW Credit Unions Cash Management policies and procedures
• Research all teller transactions when potential errors are identified and communicate with affected members
• Identify opportunities to deepen member relationships through building rapport uncovering needs making recommendations & submitting referrals
• Consistently seek out opportunities to exceed member expectations

Qualifications

What Youll Need to Succeed

• High School Diploma or equivalent
• 1 year of customer service experience
• Demonstrates ability to work with customers of all ages and backgrounds
• Excellent interpersonal and professional skills
• Team player that can confidently jump in where and when you are needed
• Ability to work in an autonomous environment

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