IT Systems Support Specialist Job at California Creative Solutions Inc., Sacramento, CA

N3hjSDBKVUEyZzBJTmVLbmJUaE95bWw1dVE9PQ==
  • California Creative Solutions Inc.
  • Sacramento, CA

Job Description

Roles/Responsibilities:

  • Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
  • Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
  • Update both hardware and software assignments in Manifest.
  • Assist users in operating systems, application programs, utilities, and hardware operations.
  • Image, install and move IT-related equipment.

Mandatory Skills:

  1. Strong customer service skills
  2. Knowledge of Active Directory or other identity management system
  3. Attention to detail
  4. Ability to work with rapidly changing priorities
  5. Experience with troubleshooting Windows systems
  6. Good verbal and writing skills for customer interaction and documentation
  7. Experience with DUO (multi-factor authentication).
  8. Experience with NetMotion (VPN and secure remote access).
  9. Experience with Remote desktop tools (e.g., RDP, TeamViewer, SCCM Remote Control).

Desirable Skills: N/A

Job Tags

Remote work,

Similar Jobs

System One

Admissions Assistant Job at System One

 ...Admissions Assistant Bilingual (Spanish) Location: Tulsa, OK | On-site System One haspartnered with a Tulsa company that ishiring an Admissions Assistant to support a mission-driven organization focused on early childhood education and family services. This role... 

Trotwood Health & Rehab, LLC

Evening/Weekend Receptionist Job at Trotwood Health & Rehab, LLC

Evening/Weekend ReceptionistDescription of the role: The Evening/Weekend Receptionist at Trotwood Health & Rehab, LLC in Dayton, OH is responsible for providing efficient and professional administrative support during evening and weekend shifts.Responsibilities:... 

Lensa

Creative - ux / ui designer Job at Lensa

 ...you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Creative - UX/UI Designer Employment Type: Full Time Date Posted: 7/18/2025 Location: New York, NY Pay Range: 71.40 - 81.40 USD per Hour... 

Ameriflight, LLC

Airline Ramp Service Agent - AM Shift Job at Ameriflight, LLC

 ...Description Ameriflight LLC, the world's largest Part 135 air cargo airline has part time openings for Ramp Service Agents at our Burbank...  ...Must be 18 years or older Must be able to prove right to work in U.S. Must be able to meet airport badging requirements, including... 

Spenga Tucson

Fitness Instructor and Motivator Extraordinaire Job at Spenga Tucson

 ...Do you have the energy of a thousand jumping jacks, the enthusiasm to rival a cheer squad, and a passion for making fitness feel like the ultimate joyride? Spenga Tucson is on the lookout for a vibrant and dynamic Fitness Fun-Maker to join our team! If you're ready to...