Job Description

This position is posted by Jobgether on behalf of BELAY . We are currently looking for an IT Systems Administrator in Atlanta, GA .

This role is ideal for a tech-savvy professional passionate about supporting and optimizing cloud-based systems in a fully remote environment. You will be instrumental in managing user access, onboarding new employees, troubleshooting technical issues, and maintaining the security and performance of Mac and PC devices. The position demands strong communication skills, a proactive approach to problem-solving, and a dedication to fostering a collaborative team culture. Working closely with various teams, you will help drive efficient technology operations while supporting a dynamic and fast-growing company.

Accountabilities:

• Serve as the first line of support for internal team members, managing onboarding, offboarding, and role transitions.
• Provision user accounts, enroll devices in Apple Business Manager and MDM tools, and provide IT training for new hires.
• Troubleshoot and resolve technical issues on Mac and PC devices, responding promptly to support tickets.
• Manage the device lifecycle including ordering, tracking, updating, and retiring hardware assets.
• Maintain security hygiene by supporting OS and software updates and ensuring compliance with internal protocols.
• Document technical workflows, conduct audits, and assist in implementing new technologies and integrations.
• Collaborate with the Director of Technology Operations on system integrations and operational initiatives.

Requirements

• Bachelor’s degree or equivalent experience in a relevant field.
• Strong expertise with Mac systems, including remote support and application troubleshooting.
• Experience supporting cloud collaboration tools such as Zoom and Slack.
• Preferred experience with Google Workspace, Microsoft 365, and MDM tools like Mosyle and Apple Business Manager.
• Familiarity with Salesforce or similar ticketing systems is highly desirable.
• Excellent communication skills with a high degree of discretion in handling sensitive information.
• Ability to work independently, multitask, and prioritize in a fast-paced, remote work environment.
• Strong documentation skills and a mindset geared toward continuous process improvement.
• Team-oriented with a willingness to support broader technology operations as needed.

Benefits

• Competitive salary range of $60,000 to $62,000.
• Full-time remote work opportunity with a flexible and distraction-free home office setup.
• Engaging and supportive company culture emphasizing collaboration and growth.
• Opportunity to work with a fast-paced, innovative team in a growing organization.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
It compares your profile to the job’s core requirements and past success factors to determine your match score.
Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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