• Provides project coordination and help desk support to volunteers on operation systems.
• Triage support tickets to the appropriate groups within the programs; review and process tax site data requests, and system support tickets.
• Maintain assigned Library sections in the Volunteer Portal ensuring that materials are properly organized and relevant.
• Works closely with the Operations team to coordinate and provide business support to determine business opportunities for increased efficiencies for the program.
• Actively and consistently participate in Operations Team, National Operations Committee-associated meetings, and all team meetings.
• In collaboration with team members, volunteers, and vendors, coordinate the review, development, and enhancement of e-learning courses.
• Bachelor's Degree is required.
• At least 2 years of proven work experience supporting the help desk, contact center, and development of training materials.
• Exhibit a heightened sense of accountability to internal and external stakeholders and for outcomes created.
• Preference to take responsibility, coordinate multiple projects at once, and deliver professional work-product promptly and on deadline.
• Candidate must be proficient with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools.
• Can be fully remote or onsite in the Washington DC office if preferred.
For consideration, please submit your resume as a MS Word attachment to careers@consortiuminc.com
The Consortium
"Combining Talent with Technology"
...the heart of our business. As an American Water employee, you will be offered a... ...-standing history of executing its core operations, aligned with sustainable best practices... ...operate, maintain, repair and inspect water treatment systems at treatment plant, wells and similar...
Under the direct supervision of the Business Office Manager, the position's chief responsibility is to effectively manage the billing... ...Knowledge of requirements for all third party payors, including Medical Terminology, CPT, and ICD.10 coding preferred. Strong...
Broad River Rehab is Growing!! Broad River Rehab has a GREAT, Full-Time opportunity for Certified Occupational Therapy Assistant (COTA). Certified Occupational Therapy Assistant (COTA) - Full Time - Tues - Sat or Sun-Thurs schedule preferred Skilled Nursing in Flat...
Full-Time COTA, Occupational Therapist Assistant l Monday - Friday 8am - 4:30pm l Weekend Rotation as needed Responsible for assisting the Occupational Therapist in providing rehabilitation services to persons with mental, physical, emotional or development impairments...
...Related work experience**Job Number** 25183942**Job Category** Housekeeping & Laundry**Location** AC Moxy Los Angeles, 1260 South... ...POSITION SUMMARY**Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience...