Must Haves:
2+ years experience Help Desk Service Desk
Service Now
Flexible work schedule, STRONG customer service/communication/professionalism
Plus:
Healthcare experience
Certifications
Day to Day:
This person is responsible for first level support of investigation and resolution of software and hardware problems for computer users, company wide. Candidates must be available for shift work. Job functions include answering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Collects information about problems and leads user through diagnostic procedures to determine sources of error. Determines whether problem is caused by hardware such as modem, printer, cables, or telephone. Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.
...union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with... ...includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their...
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...management, maximizes automation, and provides operational reporting aspects of the proposal. Provide development support for ServiceNow projects and enhancements. Develop process workflows and automation strategies. Collaborate with the team in architecture design...
ArboristIrwindale, CAPierre Landscape, a Southern California leader in commercial landscape construction and maintenance, is seeking a skilled Arborist to join our team. This role is essential in maintaining the health and safety of trees and plants across our projects, ensuring...