Guest Services Agent Job at The Westin Riverfront Resort & Spa, Avon, CO

Nmh3SzNKb0UzQTBMTStlaGFqbFB5bWR4c1E9PQ==
  • The Westin Riverfront Resort & Spa
  • Avon, CO

Job Description

Shine bright at The Westin Riverfront Resort & Spa, managed by East West Hospitality! We’re searching for a Guest Service Agent who’s passionate about delivering outstanding guest experiences, thrives in dynamic team settings, and communicates with confidence and care. Sound like you? Let’s connect!

What You'll Do:

  • Greet guests with a warm welcome, creating memorable check-in and check-out experiences.
  • Handle internal and external calls with expertise and efficiency, ensuring every inquiry is met with care.
  • Anticipate guest needs and deliver above-and-beyond service that exceeds expectations.
  • Keep the magic behind the scenes running smoothly by dispatching Service Express Runners and hotel staff via two-way radio.
  • Manage cash and credit transactions accurately, maintaining attention to detail.

Why You’ll Love It: Enjoy $8 employee meals and our exciting Winter Incentive Program -choose between an Epic Merchant Pass or an end-of-season bonus (depending on your start date).

Location: The Westin Riverfront Resort & Spa , - Avon, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay Rate: $22/ hour + potential commissions

Schedule: 8hr shifts, 5 days/week, both AM and PM shifts

Posting Closes: 2/15/2025 or until filled

Minimum Requirements:

  • Previous customer service experience required
  • Previous experience in a luxury hotel or resort setting preferred

Benefits & Perks:

Joining our team comes with an array of fantastic benefits and perks designed to support your well-being and career growth. Enjoy Marriott hotel discounts worldwide, a 401(K) plan with a discretionary employer match, and access to career development trainings. Along with discounts at Eye Pieces and Venture Sports, take advantage of corporate discounts through Perk Spot, our Sabbatical Program, a $500 referral program, and the Employee Assistance Program, all tailored to help you thrive both personally and professionally.

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West Hospitality at

Job Tags

Full time, Immediate start, Worldwide, Shift work,

Similar Jobs

Pursuit

Pharmaceutical Sales Representative Job at Pursuit

 ...Now Hiring: Pharmaceutical Sales Representative ADHD Medication Are you a driven sales professional with a passion for making a real impact...  ...Track Record of Sales Success ~ (no previous medical sales experience required!) Self-Motivated & Strategic Thinker 2+... 

Seesaw’s Lodge

House Cleaner Job at Seesaw’s Lodge

 ...TITLE : Housekeeper/House Cleaner HOURS : 9AM-3PM, flexible hours available, occasional weekend or holidays may be required POSITION OVERVIEW: House cleaners are responsible for cleaning guest rooms and public spaces in between guest stays in our 3 cabins and 1... 

Green Key Resources

Landscape Architect Job at Green Key Resources

 ...seeking a creative and collaborative Landscape Architect to join our growing team in...  ...present design concepts. Coordinate with internal team members and external consultants...  ...s or Masters degree in Landscape Architecture from an accredited program. ~38 years... 

Thurn Partners

ML-NLP Quantitative Researcher Job at Thurn Partners

Company Insight : The Head of AI at one of the most sophisticated market makers world-wide is looking to engage with an experienced NLP Quantitative Researcher to join his team. Championing a culture of collaboration and mutual learning, they offer a dynamic environment...

Benjamin Moore

UX/Product Designer Job at Benjamin Moore

 ...and fulfillment for all. Benjamin Moore is looking to hire a UX/Product Designer to join us in our digital transformation to create...  ...conduct regular pay audits, using both external market data and internal comparisons to ensure that our employees are compensated fairly...