Job Description

PetSmart Charities is a mission-driven nonprofit committed to making the world a better place for pets and all who love them. With over $600 million granted to organizations across the U.S., Puerto Rico, and Canada, we’ve made a meaningful impact – helping millions of pets find loving homes, expanding access to affordable veterinary care, fighting pet hunger, and providing disaster response in times of crisis.

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

Summary: This role is responsible for leading and executing PetSmart Charities’ creative strategies, ensuring that marketing objectives are met with visually compelling and brand-consistent assets. This position requires overseeing the design and asset management process for both digital and print materials, supporting high-level marketing campaigns, and enhancing the brand’s visual identity. A successful candidate will be a self-driven, creative, and detail-oriented professional who can balance strategic thinking with hands-on execution, collaborate effectively with cross-functional teams, and manage creative assets effectively.

Essential Duties and Responsibilities:

Creative Strategy and Design Execution

• Lead the development and execution of high-impact visual assets for marketing campaigns across digital, print, and social media channels. 
• Collaborate with marketing to turn campaign objectives into visually engaging designs that resonate with the intended audience.
• P repar e files for print or digital production.

Campaign and Brand Development:

• Oversee the visual aspects of all internal and external communications, including brand messaging, layout design, and aesthetic continuity across all materials.
• Develop initial creative concepts for campaigns and ensure cohesive execution across multiple formats (digital, email, print, social media, etc.).

Brand Stewardship:

• E nsur e all visual communications align with brand guidelines and support the brand’s strategic objectives .
• Update and enforce brand standards to maintain consistency in color, typography, imagery, and tone across all platforms.
• Regularly review , refine and develop brand assets , such as logo lock-ups and digital icons to keep the brand image fresh and aligned with market trends.
• Lead the asset management process, including the receiving, organizing, editing, tagging, uploading, and distribution of photos, graphics, and finalized assets. 
• Ensure that all assets are accessible, well-organized, and meet usage standards in digital asset management and content distribution system , Photo S helter .

Cross-Departmental Collaboration:

• Build and maintain strong working relationships with business partners and stakeholders to ensure collaborative support of initiatives and alignment with brand strategy.
• Continuous Improvement: Identify opportunities to improve creative processes and workflows to optimize efficiency and productivity. Stay updated on industry trends, tools, and technologies to enhance design capabilities and the organization’s creative strategy.

Supervisory Responsibilities:

• While this role does not have direct reports, the designer will be expected to guide freelance creatives as needed, providing feedback to elevate the quality and consistency of the creative output.

Requirements:

• Well versed in industry-standard creative applications: Figma, XD, Adobe Creative Suite  and MS Office applications. Animation skills is a plus.
• Technical knowledge of file preparation and procedures across different print and digital applications
• Understanding and application of the principles and elements of design
• Design sensibility for type, color and page layout and visual problem-solving ability
• Ability to communicate in a professional environment
• Can present work to project leads and is receptive and open to input and feedback
• Motivated, flexible, detail-oriented, with effective organizational skills

Education/Experience:

• 5+ years of experience in an in-house creative department
• Design Portfolio

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here: 
• Check out Associate stories and share in some celebrations at PetSmart: 
• Explore PetSmart Benefits here: 
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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