About Retell
Retell is building the new standard for automating call center communications, including sales, support, customer engagement, and retention calls.
Backed by Altman Capital, Y Combinator, and top investors, we've raised a $4.7M seed round and hit $8M ARR in 12 months.
Check us out on the Top Lean AI Native Companies Leaderboard at leanaileaderboard.com.
Why This Company
Twenty years ago, every business found itself needing a website, the new gateway to the world. Platforms like WordPress and Squarespace rose to become the standard for getting businesses online.
Today, we’re at the start of a new shift. Every business that relies on phone interactions can now have an AI voice agent of their dreams. A tireless and empathetic receptionist, salesperson, debt collector, or appointment reminder that works 24/7. Operational bottlenecks vanish overnight. Doubling your business no longer means doubling your team. Customer experience no longer suffers. (Ever tried calling an East Coast bank after 3 p.m. PT?) But companies aren't ready. Platforms don't exist.
At Retell, we're building the new standard for building AI voice agents. A seamless UI, a comprehensive toolkit, effortless integrations, and a thriving builder community, we're creating everything businesses need to deliver exceptional phone interactions on every single call.
This shift is happening, so why not be part of the team that defines it?
Video Walk Through About The Product
Why This Role
As a Founding Forward Deployed AI Engineer at Retell, you’ll work directly with our largest enterprise customers to bring AI voice agents into production—embedding with their teams, navigating complex systems, and building custom solutions that make a measurable impact.
It’s a hybrid role across engineering, product, and customer success. One week you might be deep in backend integrations or deploying AI in a customer workflow; the next, you’re leading a customer workshop or collecting feedback to influence our roadmap. You’ll be part of a small, fast-moving team where versatility, speed, and clarity matter.
If you enjoy wearing multiple hats, working directly with customers, and shipping solutions that matter—you’ll thrive here.
Position : Founding Forward Deployed AI Engineer
Job type: Full-time 70hr/week (50 hr/week onsite with flexible hours + 20 hr/week work from home)
Salary: $200K - $310K
Equity: 0.2% - 0.7%
Bonus: $20k - $100k
Location: San Carlos, CA, US
US visas: Sponsors Visa & Greencard
Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed. Internet, phone bill covered.
Who You Are
What You’ll Do
Our Compensation Philosophy
Our Strongest Offer, Upfront
Designed for Talent Density
Scale Through Code, Not Headcount
Performance > Background
Experience Doesn’t Dictate Pay
Interview Process
Online Assessment – We’ll kick things off with a short HackerRank assessment—two coding questions, 25–30 minutes total. You’ll have 7 days to complete and submit it.
Phone Interview 1 – A 30-minute live coding session focused on data structures and algorithms. We'll share a CoderPad link, and you’re free to use your preferred language.
Phone Interview 2 – A 30–45 minute technical interview, building automations or use common developer tools to improve workflows.
Onsite Interviews – These take 1–4 hours and are conducted in person in the San Francisco Bay Area. Please bring a computer for any hands-on portions. For remote candidates, we’re happy to arrange virtual sessions. There are up to four rounds:
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