Job Title: Field Service Dispatcher
Pay Rate: 23.00/hr.
Duration: 6 months with possible extension.
Work Location Full Address: 100 onsite - Woodall Rodgers FWY Dallas TX 75202
Work Schedule: Rotating: Mon - Fri 7:00am - 4:00pm
Mon - Fri 08:00am-05:00pm Contractor will have to pay for parking when going into the office.
Job Description: Responsible for dispatching routing and workload adjustments for field personnel across the Service territory utilizing company systems efficiently and accurately to ensure internal and external SLAs are met. Primary point of contact for process and service order related questions. including but not limited to field personnel. This position requires candidate to be onsite and is not a remote position. Identify prioritize and assign work to the appropriate available resources to efficiently meet internal and external SLArsquos. Communicate effectively with field personnel to log address escalate or resolve their immediate needs or concerns. Manage a high volume of work including emails phone calls electronic service request and electronic messaging to ensure resolution. Interface directly with customers and key internal business partners to resolve process or service order exceptions and escalations. Monitor and investigate service orders to ensure compliance rules are being met. Take decisive and timely action to address sensitive situations. Ability to directly interface effectively with all levels of employees. Dynamically deploy adequate resource and assets to meet changing customer requirements and timelines. Perform all essential aspects and functions of the job as well as other specific job duties assigned.
Skills: Proficiency in using Microsoft Office Tools including Word and Excel. Excellent verbal and written communication interpersonal skills. Strong analytic problem-solving skills coupled with high energy and motivation. Strong time management skills. Ability to multitask and work in a fast-paced team environment. Computer Skills -Work is performed on a computer at a desk and will need to be able to sit for extended periods of time. Other duties as assigned. Customer service skills Time management and organizational skills
Pay Range: $21.00 - $23.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
...transformational impact on the world.The mission of the Allen Institute for Neural Dynamics is focused on fundamental discoveries in systems neuroscience. We are interested in how the brain builds our understanding of the complex world to guide the flexible behaviors that address...
AMS HPC & AI Deployment Project Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help...
...At our practice, we believe that the optometrist is the hero of primary eye care, enabling and safeguarding their patients ability to experience his or her best vision. For many people, an optometrist is also the first point of contact into the healthcare system....
...concepts, principles, methodologies, and tools including GitLab Experience integrating metrics and monitoring frameworks including Splunk Experience creating documentation for reporting integration results to relevant stakeholders Position Desired Skills ...
...college-preparatory day school serving grades 5 through 12 in New Canaan, Connecticut, seeks to add a full-time Upper School teacher to our Computer Science & Engineering Department. The Upper School has a long history of strong academic offerings in this area. The schools...