Job Description

and Key Responsibilities:

The Patient Care Representative position will report to the Sales Manager. This position is responsible for coordinating and processing information and documentation needed to obtain DME for patients.

• Support to Sales Reps, up to two (2) at a time
• Acts as a liaison between the company, the patient, referral sources, and insurance companies
• Patient communication- introducing patient to the company and the process for obtaining equipment
• Collecting any insurance information needed from the patient
• Coordinate with patient to schedule a face-to-face evaluation with patient's physician if required
• Prepare and send all documentation required to the physician
• Receive proper documentation from prescribing physician and send in for approval
• Keep Sales Rep up to date with the statue of each patient's order and any other necessary information
• Explain equipment, insurance coverage, and possible payment options to the patient prior to delivery

Requirements:

• Bachelor's degree
• Intermediate computer skills
• Exceptional interpersonal skills with ability to develop relationships
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented, and organized
• Minimum 2 - years of administrative support experience

Perks and Benefits:

• Comprehensive benefits package (health, dental, vision, 401k, etc.)
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Continuing education opportunities
• Network of support (financial, health, and well-being)
• Employee Referral Program

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.

Qualifications

Skills

Behaviors

Required

Enthusiastic

: Shows intense and eager enjoyment and interest

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Team Player

: Works well as a member of a group

:

Motivations

Required

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Self-Starter

: Inspired to perform without outside help

Peer Recognition

: Inspired to perform well by the praise of coworkers

:

Education

Required

Bachelors or better in Other.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PI8753019f336c-30492-37187792

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