Job Description

We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.

• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.
• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.
• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.
• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.
• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.
• Monitor and enforce endpoint security protocols, including encryption and compliance measures.
• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.
• Utilize strong analytical skills to diagnose and resolve complex technical issues.
• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.
• Stay current with emerging technologies and trends to continuously improve desktop support processes.

• Bachelor's degree in computer science or a related field preferred, or equivalent experience.
• Minimum of 3-5 years of experience in Windows desktop engineering, administration, or advanced support.
• Proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.
• Experience with endpoint management tools such as Microsoft Intune.
• Solid knowledge of OS imaging, deployment methodologies, and automation techniques.
• Strong understanding of endpoint security, encryption, and compliance requirements.
• Excellent communication and customer service skills, with a focus on collaboration.
• Self-motivated and organized individual capable of managing projects independently.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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