Customer Support Specialist - Remote Job at GL Worldwide, Sacramento, CA

NnhZTzJwSU4yQXdKTStlaVp6aFB3Rzl3dEE9PQ==
  • GL Worldwide
  • Sacramento, CA

Job Description

Customer Support Specialist - Remote
____________________________________________________

Deliver exceptional service in life and health insurance. Be the go-to problem solver who helps customers thrive through smart solutions, fast responses, and expert advice. Advance your global career in insurance support while staying rooted at home. This opportunity allows you to make your mark in the wholesale industry, supporting customers worldwide through innovative tools and platforms—all without relocating. Be part of something impactful, future-focused, and growth-driven.

Job Description

As a Customer Service Associate , you’ll provide first-class assistance to clients, ensure smooth enrolling of clients and resolve concerns, and contribute to product improvements by collaborating closely with internal teams and customer feedback channels.

 

Your Daily Tasks

Act as the primary contact for clients needing support with their policy.

Assist clients through policy enrollment, ensuring smooth integration.

Perform detailed analysis of client issues and collaborate with internal teams to develop and implement effective resolutions.

Provide proactive recommendations and enhancements to boost client success and operational efficiency.

Keep thorough records of client interactions, and resolutions to enhance the collective knowledge base for future recommendation.

Collaborate with the product development team, channeling client feedback to influence future product features and functionalities tailored to client needs. Exciting Perks Await!

Commission-based with unlimited incentives

All-expensed travel incentives

Unlimited upskilling

Work from Home Arrangement

Fixed weekends off

Job Tags

Remote job, Full time, Work from home, Worldwide, Relocation,

Similar Jobs

All About ABA, LLC

Registered Behavior Technician Job at All About ABA, LLC

 ...All About ABA, LLC is a leading provider of Applied Behavior Analysis (ABA) services for individuals and families in need. We are currently seeking a passionate and dedicated Registered Behavior Technician (RBT) or Behavior Technician (BT) to join our team. As a Registered... 

LaborOne Staffing

Pipe Fitter Job at LaborOne Staffing

 ...Labor One is currently hiring Pipe Fitters in San Diego, CA at a Shipyard. Up to $160 per diem, if eligible. Job Requirements: ~A pipefitter journeyman is responsible for removing, repairing, targeting, laying out, fabricating, installing, and testing... 

Venture Smarter

UX/UI Designer Job at Venture Smarter

 ...navigating the complex landscape of business evolution. The Role Venture Smarter is seeking a creative and detail-oriented UX/UI Designer to join our innovative team. As a UX/UI Designer, you will play a key role in creating seamless and visually appealing user experiences... 

Scenthound

Dog Bather/ Groomer in Training Job at Scenthound

 ...Perks and Benefits: Direct career growth path to Dog Groomer position and additional options (Front Desk, Ass. Manager, Manager)...  ...motivated team member who wants to advance their career through our training path to become a Scenthound Groomer! Tasks: Clean and/ or... 

Sylvan Learning Center

Upper Level Math Tutor Job at Sylvan Learning Center

 ...clearly and quickly with Center Directors regarding availability and student concerns. Qualifications Bachelors degree in Mathematics or Math Education Mastery and relatability of math concepts as high as calculus Authorized to work in the United States without...