Customer Success Representative Job at Team Architects, Remote

NkJjTDNwc04yQThCTnVtaGF6Sk55Mmg1dFE9PQ==
  • Team Architects
  • Remote

Job Description

Location:  Remote (Company HQ in San Antonio, TX)
Compensation:  $50,000-$60,000/year + Monthly Bonuses + Benefits
Job Type:  Full-time | Remote

About TurboPass:
TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

*Candidates must be bilingual in Spanish and English*

Position Summary:
We are looking for a motivated and detail-oriented  Client Success Representative (CSR) to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Requirements

Key Responsibilities:

  • Conduct onboarding and training sessions for new dealership accounts
  • Educate clients on how to use the TurboPass dashboard and integrated platforms
  • Support clients via phone, email, and virtual meetings
  • Proactively manage account activity and ensure proper product usage
  • Document all communications and activities in HubSpot
  • Communicate product value and identify success stories for SoTellUs and Google Reviews
  • Help drive product adoption and usage to meet success metrics

Qualifications:

  • Experience in  account management client success , or  sales
  • Must be bilingual in Spanish and English (both spoken & written)
  • Strong communication and relationship-building skills
  • Self-starter with the ability to work independently in a remote environment
  • Highly organized with attention to detail
  • Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a strong plus):

  • Automotive dealership or auto finance industry experience
  • Experience as a  lender representative working with dealerships

Benefits

What We Offer:

  • Base salary of $50,000-$60,000 per year
  • Monthly performance-based bonus
  • Full benefits package
  • Work-from-home flexibility
  • Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team
If you're passionate about client success and want to be part of a dynamic, growing team— apply today!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

Advantage Metals Recycling - A Nucor Company

Dispatcher Job at Advantage Metals Recycling - A Nucor Company

 ...policies, practices, procedures, and housekeeping standards at all times. AMR is looking for a motivated candidate to fill our DISPATCHER position located in Kansas City, KS. Responsibilities include: Properly follow all company, DOT and OSHA safety procedures... 

U.S. Army

Dietitians and Nutritionists (68M) Job at U.S. Army

Enlist as a Soldier into the United States Army and as a Nutrition Care Specialist (68M), you'll provide healthy and nutritious diets for patients and medical nutrition therapy for military service members, their Families, retirees, and veterans. Youll prepare and ...

Planet Fitness

Planet Fitness Certified Fitness Instructor Job at Planet Fitness

 ...Who Planet Fitness is Planet Fitness is home of the Judgement Free Zone (JFZ) which means we dont cater to body builders or power lifters...  ...protegido o cualquier otra caracterstica protegida por la ley. JOIN THE CLUB. Enhancing peoples lives with an affordable... 

The Comforted Canine

Dog Sitter Job at The Comforted Canine

 ...Professional Dog Sitter A Purrfectly Flexible Opportunity! &##128062; Do you love dogs? Are you great at customer service and have...  ...minutes, once or twice daily or for 10 hour overnight stays) OR dog walks (30, 60, or 90 minute private walks or 60 minute group walks).... 

State Lands Commission

Oil and Gas Engineer Job at State Lands Commission

 ...Possess Engineering degree with major work in petroleum engineering. -Drilling and abandonment engineering experience in the private oil and gas sector. -Ability to communicate clearly and effectively both orally and in writing. -Ability to analyze and assess...