Customer Success Manager Job at Odoo, Sunnyvale, CA

N3hJSDI1c0QyUThKTWVpa2FUbE14bTl3dHc9PQ==
  • Odoo
  • Sunnyvale, CA

Job Description

Customer Success Manager

This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.

Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.

About the job:

Odoo is seeking to expand its vibrant and innovative sales teams significantly. Apply to work within an organization that values independence, flexibility, and personal growth.

The Customer Success Team is helping customers across North America to streamline their business processes with Odoo's integrated software solutions. This is a sales job for people excited to work at the intersection of software and business. You'll learn the value that software can provide across a variety of verticals and how Odoo's diverse suite of apps (over 50!) can be used to alleviate company needs.

We expect the candidate to be proactive and have a "get it done" spirit.

Responsibilities:

  • Contact customers currently using Odoo
  • Analyze clients' business operations and drive adoption
  • Execute all phases of a subscription renewal plan
  • Build and maintain relationships with clients
  • Empathize with customer needs
  • Be part of the entire sales cycle

Qualifications and Requirements:

  • Bachelor's Degree
  • Experience negotiating and closing new business
  • Passion for software products
  • 1-2 years experience in sales
  • Proficiency in G-Suite applications preferred
  • Excellent communication skills
  • Proven track record of exceeding quota

Nice to Have:

  • Experience with ERP
  • Experience in a SaaS company
  • Available immediately
  • An affinity for business operations
  • Additional languages

Compensation and Perks:

  • Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
  • PTO (Paid-time-off), paid sick days, and paid holidays
  • Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
  • $100 towards a work-from-home office setup
  • Evolve in a nice working atmosphere with a passionate, growing team!
  • Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
  • Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $70,000-$90,000 OTE (on-target earnings), with a base salary range of $50,000-$70,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

Job Tags

Holiday work, Immediate start, Work from home, Home office, Work visa,

Similar Jobs

Stage 4 Solutions Inc

SAP EWM Business Analyst (Remote) Job at Stage 4 Solutions Inc

 ...We are looking for a SAP EWM Business Analyst for a global aerospace company. In this role, you will lead the end-to-end design, configuration, and deployment of SAP eWM solutions, translating business requirements into compliant, scalable warehouse management processes... 

Gallin Associates

Sr. Engineer, Medical Device R&D Job at Gallin Associates

 ...CLIENT CANNOT SPONSOR/TRANSFER WORK AUTHORIZATION RELOCATION ASSISTANCE Our client is an industry leading medical device company for tissue and biologic related devices and in growth-mode! This role will lead product design and development projects of new medical... 

GIA Legacy Planning

Sales Agent - Work from Home Job at GIA Legacy Planning

 ...Insurance Sales Agent Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission...  ...driven mindset Ability to work independently and manage time effectively Basic computer skills for CRM and client management... 

The International School of San Francisco

Preschool / Maternelle Teacher's Assistant - French Required Job at The International School of San Francisco

 ...Guided by the principles of academic rigor and diversity, The International School of San Francisco offers programs of study in French and English to prepare its graduates for a world in which the ability to think critically and to communicate across cultures is of... 

Vanguard EMS, Inc.

SMT Machine Operator (Swing) Job at Vanguard EMS, Inc.

 ...The SMT Machine Operator collaborates directly with Team Coordinator and department supervisor to ensure printed circuit boards are assembled to specification in a timely manner. This position is key to company quality standards. Vanguard EMS, Inc. is in the service...