Customer Service Coordinator Job at Perdue Farms, Salisbury, MD

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  • Perdue Farms
  • Salisbury, MD

Job Description

Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we’re committed to helping our team members thrive. That's Perdue.

Summary

To be the liaison between, sales, customers, drivers and distribution to ensure product is efficiently tracked and delivered in a safe and legal manner on-time and in full.

Schedule : Sun, Mon, Tues 630pm-630am and Wed 630pm to 1230am

 

 

This position has a target wage of $18.00 - $22.50 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available.

In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.

 

 

 

This position has a target wage of $18- $22.50 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Overtime may be available. 

In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vison, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.

Principal and Essential Duties & Responsibilities

  • Maintain phone and email communication between internal and external customers
  • Monitor and track status of loads appearing on exception monitors.
  • Communicate with customers and sales regarding late deliveries and record updated data as appropriate in system.
  • Reschedule deliveries as needed using web based scheduling systems
  • Process forms with information for breakdowns, discrepancies, accidents, personal injury, product recall, etc…
  • Familiarity with Office 365, spreadsheets and reporting functions that will be incorporated into daily responsibilities of the job
  • Other duties as assigned by Supervisor 

Education

High School Graduate or GED preferred

Associate Degree preferred

Experience Requirements

  • Strong interpersonal skills
  • Strong communication, organizational, and analytical skills
  • Knowledge of standard software applications
  • 1 – 3 Years applicable experience

Experience Preferred

Environmental Factors and Physical Requirements

Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Tags

Hourly pay, Temporary work, Work at office, Flexible hours, Shift work,

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