Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

Artifacts.movie

Social Media Video Editor & Manager Job at Artifacts.movie

 ...platform () bringing the radical histories of avant-garde, queer, and underground culture to new audiences through long-form oral history films. Working in collaboration with institutions including NYU Skirball, BAM (Brooklyn Academy of Music), Giorno Poetry Systems,... 

VDart Inc

ServiceNow Developer Job at VDart Inc

 ...Position : ServiceNow Developer Location : Melbourne, FL Role Summary :- The ServiceNow Developer will be responsible for designing, developing, and enhancing ServiceNow solutions by gathering requirements, building custom configurations, implementing integrations... 

Yale New Haven Health

Pediatric OP Infusion Nurse; Registered Nurse Job at Yale New Haven Health

 ...Health System (YNHHS) healthcare team, the Registered Professional Nurse (RN) upholds the YNHHS mission, vision, values and strategic...  ...Possess strong interpersonal experience. Must be flexible to float between infusion centers if needed. CPR required, PALS preferred.... 

U.S. Army

Unmanned Aircraft System Operator Job at U.S. Army

 ...personnel with information about enemy forces and battle areas. Youll train and utilize specialized skills to conduct air reconnaissance,...  ...training for those interested in starting a small business. Flight school. Licensing and certification courses. Vocational... 

Vail Resorts Corporate

Strategic Resort Planner Job at Vail Resorts Corporate

 ...and organized Resort Planner to support real estate and mountain planning efforts across our resort portfolio. This role will coordinate...  ...experience, including infrastructure upgrades, better public spaces, and enhanced resort navigation. Job Requirements: Education...