Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

MGA Associates

Junior Account Executive Job at MGA Associates

 ...As a Junior Account Executive supporting Verizon campaigns, youll receive full-scale...  ...relationships with new and exciting residential customer accounts by utilizing a lead-generated...  ...campaigns for Verizon products and services Become a product and service expert for... 

System One

Apartment Leasing Agent Job at System One

 ...Job Title: Apartment Leasing Agent Location: Howell & Jackson, NJ (Will split time between two properties in Howell & Jackson, NJ) Type: Contract To Hire Opportunity Compensation:$20.00/hr. Contractor Work Model: Onsite Hours:8:00 AM-4:30 PM | Monday... 

Gyro Stabilized Systems, LLC

CNC Machinist Job at Gyro Stabilized Systems, LLC

 ...Responsibilities for CNC machine operator Perform all required set-ups on CNC machine centers and/or lathes Operate CNC and manual machines to produce high-quality parts while maintaining optimal production levels Monitor machines during operation to ensure proper... 

Total Energies

Graduate Rotational Program - Power US Job at Total Energies

 ...TotalEnergies in the US as a Power Graduate and be a part of the energy transition adventure! The TotalEnergies Power Rotational Graduate program enables you, as a recent graduate in the early stages of your career, to continue to develop your skills, while learning... 

The Global Excellence Consulting Group

Data Analyst Job at The Global Excellence Consulting Group

 ...level stakeholders via meetings, emails, and phone calls to manage data projects. Gather and document requirements; and to gather...  ...Intelligence systems and ancillary systems for serving up data analytics. 8. Coordinates all activities with the project manager throughout...