Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

Goettl Air Conditioning & Plumbing

Accounting Clerk Job at Goettl Air Conditioning & Plumbing

 ...job-we provide a career path with structure, standards, and support. Join a team where: You'll work closely with an experienced accounting team committed to excellence Your role contributes directly to our financial integrity and company growth There's an... 

Ryder System

Truck Driver CDL A OTR Flex Job at Ryder System

 ...Position Description Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in Columbus,...  ...TX Route: OTR Tractor Type: Sleeper, Day Cabs and 26' Straight Trucks TrailerType:Dry Van, Conestoga, Flatbed 48', 53... 

Miller's Health Systems

RN / LPN - Nurse (PRN) Job at Miller's Health Systems

Since 1964, Indiana families have looked to Miller's Health Systems for compassionate care for their loved ones. Our 100% employee-owned company offers a wide variety of employment and professional growth opportunities. To learn more about our company, visit us at:...

The Professional Tree Care Company

Apprenticeship - Grounds-person & Driver Job at The Professional Tree Care Company

 ...you have a CURRENT and CLEAN California Driver s license ? Would you be thrilled to...  ...and get paid $20.00 per hour while being trained as a Grounds-person in the tree care industry...  ...Tree Care is hiring entry level trainees who would like to become professional Grounds... 

Symetria Recovery

Nurse - LPN/RN (PRN) Job at Symetria Recovery

 ...Employee is expected to perform all duties in accordance to work schedule and as assigned. Who You Are: ~ Current valid LPN or RN license in the state of Illinois. ~1-year experience as an LPN or RN required. ~ Experience dispensing, handling, ordering, and stocking...