Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

EPIC Early Learning

Volunteer Job at EPIC Early Learning

 ...EPIC Early Learning is currently seeking enthusiastic and dedicated Volunteers to join our team at all EPIC locations. As a private, nonprofit organization, EPIC has been working hand-in-hand with children and families to provide early childhood educational services that... 

Total Quality Logistics

Senior Benefits Coordinator Job at Total Quality Logistics

About the role: As a Senior Benefits Coordinator for TQL, you will help support the administration of company benefits with a heavy emphasis on leave processing. You will be responsible for becoming a subject-matter-expert on all benefit plans and be able to answer all...

CooperSurgical

Custodian Job at CooperSurgical

 ...at . Work location: Stafford, TX Essential Functions : Disinfecting surfaces, including desktops and shelves. Cleaning wood furniture, mop tile flooring, vacuuming carpet and rugs. Knowledge of cleaning supplies and tools. Clean the cleaning equipment... 

CHAMP

Summer Engineering Intern Job at CHAMP

 ...Work, CHAMPtitles takes pride in its innovative, collaborative, and inclusive culture. What You'll Do: As a Software Engineer Intern, you will work in a distributed team using Agile methodology to support our Department of Motor Vehicles titling suite. You will... 

Kelly

Equipment Maintenance Technician Job at Kelly

 ...Bilingual (Korean/English) Maintenance Technician -Boise, ID $30/hr to $40/hr -- Training Provided Job Description: The...  ...perform titrator maintenance, sensor calibration, cleaning, and low voltage troubleshooting. Execute corrective maintenance to ensure...