Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

Brightly Farms LLC

Farm Worker Job at Brightly Farms LLC

 ...Jobs Available 3/1/2026- 12/12/2026. Crops/Commodities: cauliflower, cucumbers, zucchini/summer squash, peppers, eggplant, sweet corn, winter squash, lettuce, watermelons, and kale/greens, flowers, vegetable plants. Primary duties (performed the majority of workdays... 

WVU Medicine

Neurology-Beautiful 4-Season Climate Job at WVU Medicine

 ...The WVU Rockefeller Neurosciences Center and the Department of Neurology seek a Neurologist (ranks available: Assistant Professor, Associate Professor, or Professor). The successful candidate will be expected to practice in Summersville, WV. Duties: The successful... 

Morphius Corp

Customer Service Representative ( REMOTE WORK ) Job at Morphius Corp

 ...union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with...  ...includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their... 

MycoTechnology

Food Scientist II - Technical Service Job at MycoTechnology

The Food Scientist II Technical Service position plays a key role within the MycoTechnology Food Applications Team. The primary responsibility...  ...fit-for-purpose solutions. Monitor market trends and share industry intelligence to inform solution development. Take a hands-on... 

MedHQ, LLC

Coder-ASC CIRCC Certified Coder Job at MedHQ, LLC

 ...Interventional Radiology) Department: Revenue Cycle / Business Office Reports To: Revenue Cycle Manager FLSA Status: Non-...  ...billing cycles FULL TIME BENEFITS # Employer sponsored Major Medical # Employer sponsored Dental # Employer sponsored Vision #...