Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

LIKI BRAND

Social Media Influencer Sales Affiliate (Remote) Job at LIKI BRAND

 ...About Us At LIKI BRAND , fashion is more than clothing,it's self-expression, confidence, and fun! We empower individuals through...  ...We're looking for fashion-loving content creators and social media enthusiasts to join us as a Social Media Influencer Sales Affiliate... 

Yale New Haven Health

Pediatric OP Infusion Nurse; Registered Nurse Job at Yale New Haven Health

 ...Health System (YNHHS) healthcare team, the Registered Professional Nurse (RN) upholds the YNHHS mission, vision, values and strategic...  ...Possess strong interpersonal experience. Must be flexible to float between infusion centers if needed. CPR required, PALS preferred.... 

Textnow

Software Developer — iOS - US Job at Textnow

 ...affordable and powerful for millions of users every day. As a Software Developer - iOS , you wont just build appsyoull shape the systems,...  ...eager to grow, well align your title and scope based on experience and impact. This role is about impact at scale. Youll... 

Beths Beautiful Destinations

Remote Travel Consultant — Entry Level Job at Beths Beautiful Destinations

 ...This is a remote position. Remote Travel Consultant Entry Level Location: Remote | Work from anywhere Type: Full- or Part...  ...friendly team as a Remote Travel Consultant entry level. No experience required we provide training, tools, and mentor support so you... 

Hope At Home Health Care

Pediatric Home Infusion Nurse Job at Hope At Home Health Care

RN Infusion Field Nurse provides professional nursing care to assigned patients in need of intravenous treatment.Responsibilities:* Administers intravenous therapeutic treatments as directed by a physician* Observes patient's IV treatment and documents observation...