Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

Gruntwork

U.S. Based Only - Virtual Assistant Job at Gruntwork

 ...Description: We are seeking a detail-oriented and proactive Virtual Assistant / Lead Generation Specialist to support our business development...  ...: Research and identify potential business leads through online databases, LinkedIn, and other professional sources.... 

Pratum Companies

Community Manager (Affordable Housing) Job at Pratum Companies

 ...residential real estate community.The Low Income Tax Credit and affordable PB Section 8 Community Manager is responsible for the overall...  ...duties to ensurecompliance with applicable HUD regulations, Housing Authority policies and Low-Income Housing Tax Credit (LIHTC)... 

SS Solutions

Sales & Marketing Coordinator Job at SS Solutions

 ...and delivering superior customer experience. Our mission is to provide brands with the opportunity to connect directly with their target market and capture their attention through exceptional product experiences. Our Brand Marketing Associates not only promote, but embody... 

Personnel Dynamics

General Laborer Job at Personnel Dynamics

 ...dynamic role? We're looking for a responsible and dependable individual to join our team as a part-time general laborer . No prior experience is necessaryjust a strong willingness to learn and grow with us! This is an entry level position. Key Responsibilities:... 

Marriott

Breakfast Server Job at Marriott

**Additional Information****Job Number** 25183570**Job Category** Food and Beverage & Culinary**Location** JW Marriott Dallas Arts District, 800 North Harwood Street, Dallas, Texas, United States, 75201VIEW ON MAP (**Schedule** Full Time**Located Remotely?** N**Position...