Contact Center Representative Job at LaSalle Network, Naperville, IL

N0JFSTJKb04yQThOTXVHcmJ6NUl5bVordVE9PQ==
  • LaSalle Network
  • Naperville, IL

Job Description

Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network has partnered with a not-for-profit company, that is serving individuals, hospitals and medical associations nationwide. They are seeking a Contact Center Representative to join their growing team.


The Contact Center Representative will be responsible for addressing and resolving member problems and complaints, explaining and recommending/upselling products and services, processing financial transactions and delivering service to both internal and external members that are in alignment with the organization.



Contact Center Representative Responsibilities:

  • Deliver service to both internal and external members that are in alignment with the credit union's service promises
  • Meets all established sales and service goals
  • Possess adequate product knowledge as measured by the annual product knowledge certification assessment
  • Explain and recommend credit union products and services
  • Provide general account information
  • Provide information on new and on-going promotions
  • Address and resolve member problems and complaints



Contact Center Representative Responsibilities:

  • 2+ consecutive years of experience working for a Bank/Credit Union
  • 2+ consecutive years Customer Service experience
  • Must have strong verbal and written communication; must be conversational
  • Must be comfortable upselling financial products and services
  • Extremely resourceful and able to problem solve
  • Ability to provide exceptional customer service consistently


If you are interested in this opportunity and meet the qualifications, please apply today!


Thank you,


Jack Mikolajczyk
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here:

LNVPJK

Job Tags

Temporary work,

Similar Jobs

Path Arc

Remote Benefits Customer Service Coordinator Job at Path Arc

 ...paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Minimum qualifications: Strong communication skills Time management skills 18+ years of age ... 

Altura Concepts

Wine Sommelier Job at Altura Concepts

 ...the Court of Master Sommeliers (Level 1-3) or similar accreditation preferred. Extensive knowledge of Italian wines, food pairings, and industry trends. Previous experience as a sommelier or in a high-end restaurant with a strong wine program. Excellent communication... 

Cornerstone Community Center

Volunteer & Ride Coordinator Job at Cornerstone Community Center

 ...JOB REQUIREMENTS: This position supports all Center volunteers including training, scheduling, and ongoing support. Duties also include coordinating medical and local ride scheduling. The Volunteer Coordinator works to create an environment where everyone can gather... 

City and County of San Francisco

ENVIRONMENTAL HEALTH INSPECTOR - Hazardous Materials and Waste - San Francisco Department of Public Health Job at City and County of San Francisco

 ...Enforces provisions of the local health code;State health and safety, industrial relations, administrative, and penal codes, and other...  ...and testifies in cases involving hazardous materials and waste management, and other related compliance matters.# Documents and issues... 

Independent Tree

Climbing Arborist Wanted - Ohio Job at Independent Tree

Tree care jobs in Ohio Come join an innovative and growing firm with opportunity for training and advancement. Our team members enjoy an excellent working environment and are truly valued and appreciated; we work hard to find great people and keep motivated, ...