Job Description

Who We Are
Strong Children Wellness Medical Group, located in Jamaica, Queens, is committed to addressing the needs of marginalized populations. Our mission is to deliver high-quality, accessible healthcare services while addressing the social determinants of health that impact our patients’ lives.

About the Role
We are looking for Community Health Worker (CHW) Navigators to provide on-site and telephone-based patient navigation for our medical practices. This role is ideal for individuals passionate about working with populations affected by poverty, immigration challenges, homelessness, and the child welfare system. Navigators with Spanish-language fluency are highly preferred.

A Typical Day May Include:

• Screening patients for unmet social needs and referring them to community resources.
• Arranging transportation services and subspecialty appointments.
• Providing telephone and text-based support to address patient concerns.
• Entering patient screening questionnaire data into an electronic platform.
• Managing a small panel of patients receiving care management (depending on experience).
• Attending weekly meetings with the lead navigator to report progress.
• Using tools like our EMR and OhMD, a HIPAA-compliant text messaging service (training provided).

Requirements

About You:

• You are passionate about serving diverse and marginalized communities.
• You are detail-oriented, flexible, and thrive in a team environment.
• You have excellent communication skills and can work independently when needed.

What You Bring:

• Availability for at least 16 hours per week for hybrid clinical work.
• Spanish language fluency highly preferred (full professional proficiency or native fluency).
• Preferred but not required:
• Experience working with vulnerable families and diverse communities.
• Six or more months of relevant experience in case management, mentoring, community health, outreach, or similar fields.
• Coursework in public health or community health.

Nice to Have but Not Necessary:

• Experience with government agencies or community organizations promoting health and wellness initiatives.
• Skills in supporting culturally and linguistically diverse communities.

Benefits

Compensation and Benefits:

• Course credit available for academic programs.
• Opportunities for involvement in research activities, such as data collection for manuscripts and conference presentations.

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