Job Description

We are expanding our team; apply and grow with us! V-Tech Solutions, Inc. is looking for multiple enthusiastic Community Health Workers to provide quality care to the Baltimore community. As an Outreach Specialist for V-Tech, you will represent the company and work with the management team to develop and implement initiatives that increase community development and wellness. The ideal candidate will be self-motivated, and community-driven to take on this exciting role. This position requires someone with a positive attitude and the ability to be a team player.

This position requires you to be onsite and in person, as well as your full attendance for a multi week mandatory training at the start of employment. V-Tech offers competitive benefits, compensation, and other incentives.

Responsibilities:

• Maintain confidentiality of enrollee information
• Work independently as well as support teamwork
• Listen effectively, establish rapport, and show compassion to customers
• Ability to build strong relationships in the community to assist community members
• Connect community members to services as needed
• Provide health education as necessary to community members

Required Skills:

• Intermediate computer skills (Microsoft Word, Excel)
• Strong decision-making skills and resourcefulness
• Strong verbal and written communication, as well as exceptional reporting and presentation skills
• Friendly, enthusiastic, and positive attitude
• Detail-orientated with the ability to manage multiple projects at a time
• Knowledge of the Medicaid/Medicare redetermination process and the ability to facilitate assistance to customers using established best practices
• Knowledge and skill to teach and engage in basic problem-solving strategies to support individual consumers in self-directed recovery
• Knowledge of the signs and symptoms of mental illness and substance abuse and the ability to assist consumers to address symptoms

Minimum Experience and Education

• HS Diploma or equivalent required (BS/BA preference)
• Experience in community work, community counseling, and outreach initiative Preferred Skills
• Member-focused customer service experience
• Bilingual a plus
• Substance use disorder experience, preferred
• Community Health Worker and/or Certified Recovery Specialist and/or Certified Peer Addiction Recovery Coach certification (DC, MD, VA licensure), preferred

Veterans are encouraged to apply!

E/O/E

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