Call Center Representative Job at Insight Global, Anaheim, CA

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  • Insight Global
  • Anaheim, CA

Job Description

JOB DESCRIPTION

Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week. you need to be able to work any day of the week anytime in-between 7am-9pm in 8 hour periods

REQUIRED SKILLS AND EXPERIENCE

-You have to be Bilingual in Spanish!!

Do you have experience in a call center position, Worked in the healthcare industry, or worked as a customer service representative? Also are you able to work any day of the week M-S shifts starting as early as 7am and shifts ending as late as 8:30pm. You would work 5 days a week 8 hours a day but you may get placed on weekend shifts are you Ok with that?

-High School diploma or GED

-Good communication and personality

-Ability to type at least 36 WPM

-Adaptable and eager to learn, willing to work in a fast paced call-center

-Excellent communication and reliable

Pay: $47,840

Job Tags

Shift work, Weekend work, Early shift,

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