BENEFITSOur competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance. Orlando Ophthalmology Surgery Center is a busy eyes-only surgery center located near the Orlando Health Downtown Campus. We are an affiliate of United Surgical Partners International and our mission is to treat each patient and every family as if they were our own. Each patient, each family, each and every time. If you share our mission, please reach out to discuss joining our team. This is a fast-paced environment that is driven to reach the highest quality and satisfaction outcomes in Orlando.Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.
Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:Verifies insurance prior to patient' s arrival, to include "Add On's and Direct AdmitsObtains pre-certification from insurance companies for procedures that require pre-certification.Requests office notes from referring physician if needed for Authorization.Calculating and Informing patients of amount dueCommunicating with the Dr. office'sEnsures all required forms are placed in designated areas of the patients chartDaily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)Preparation of medical consents for each chart preparedLabeling necessary documents and adding physician ordersOut-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.Knowledge of health care financing and Medical Collections preferred.Other duties as assigned
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 1-2 years of hospital, surgery center or medical office experience required.- Must be able to communicate verbally and non-verbally in a professional way.- Ability to use time wisely in preparing work area to meet high-paced demand.- Show a genuine desire to work and improve the hospital as a whole.- Extreme multi- tasker- Strong medical terminology.- Must demonstrate excellent phone etiquette and exceptional customer service skills.
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
Job Type: Full-time
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Work Location: In person
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