Job Title: Business Analyst – SAP Electric Billing Domain
Location: Miami, FL
Work Type: Onsite Employment Type: Contract (C2C) Experience: 8+ Years
About the Role:
We are seeking an experienced Business Analyst with strong expertise in the SAP Electric Billing domain to support enterprise initiatives for a utilities client. This is a hands-on onsite role in Miami, FL , requiring close collaboration with business stakeholders, development teams, and testing teams to deliver high-quality solutions aligned with business objectives.
Key Responsibilities:
Required Skills & Qualifications:
Preferred Skills:
...Problem-solving mindset with the ability to handle difficult customer interactions. Proficiency in Customer Success software (e.g., Zendesk, Jira, FreshDesk, HubSpot). Data-driven approach to customer success management and team performance tracking. Preferred:...
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