Job Description

Duties

• Greet applicants/visitors and walk them through the onboarding process
• Answer phones, direct calls, and handle customer requests
• Persistent in reaching out to candidates through phone and email
• Interview candidates and conduct pre-screening processes, which may include requesting background checks and drug tests
• Complete onsite check-ins and pre-orientation as needed
• Match qualified candidates with open client positions and communicate with clients regarding the status of their request
• Follow up with clients after completing client requests to ensure a high level of customer experience
• Follow up with employees to confirm timesheets and receive feedback on their work with clients
• Maintenance of employee files electronic
• Utilize multiple job boards and social media sites for recruiting purposes, including job posts, resume searches, etc.
• Perform job fairs and other recruiting events as needed
• Create recruitment flyers and job postings on various job boards/social media
• Conduct client job site visits as needed
• Perform all other duties as assigned

Experience

• Fluent spoken and written Spanish and English languages are a must.
• One or more years of customer service experience preferred
• Previous recruiting experience preferred
• Excellent written and verbal communication skills
• Telephone, customer service, and interpersonal skills
• Ability to communicate effectively and maintain a high level of customer experience
• Proficient computer skills needed, familiar with Google Suite or Microsoft Office
• Social media experience is a plus

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