Bilingual Japanese Insurance Customer Service (Cypress, CA / Hybrid Work!) Job at Triup, Inc., Cypress, CA

N2hjTDJaTU0wUTRNTmVpaGJ6OU93Mmx3c1E9PQ==
  • Triup, Inc.
  • Cypress, CA

Job Description

This position is for our client, an established insurance company located in Cypress, CA. The role focuses on providing outstanding customer service in the personal lines insurance sector. As a Bilingual Japanese Insurance Customer Service representative, you’ll assist clients with inquiries about health, life, auto, and personal insurance products. While prior insurance experience is not required, a strong background in customer service is essential. Comprehensive training and career development will be provided. The position offers hybrid work options, with the possibility for remote work depending on the candidate's needs.

[Responsibilities]

  • Assist clients with personal insurance inquiries, including health, life, and auto insurance
  • Manage policy renewals, cancellations, and service requests via email and phone
  • Provide exceptional customer service with cultural sensitivity to Japanese-speaking clients
  • Support documentation, account management, and general administrative tasks
  • Maintain accurate client records and ensure the smooth processing of insurance policies
  • Work in a hybrid setup, with remote work options considered
  • Continuously learn about personal insurance products and industry trends

[Qualifications]

  • Native-Level Fluency in Japanese (both written and verbal)
  • Strong background in customer service (experience in customer-facing roles required)
  • Experience in administrative roles or retail is preferred
  • Strong communication skills in both Japanese and English
  • Detail-oriented with the ability to manage and organize client records accurately
  • A customer-focused mindset with a willingness to learn about the insurance industry
  • Long-term commitment and interest in career growth
  • Willingness to obtain an insurance license in the future (training provided)
  • Bilingual in Japanese and English
  • Strong team collaboration and organizational skills

[Compensation & Benefits]

  • $20–$30/hr (Depending on Experience)
  • Full benefits package including: Medical, Dental, and Vision Insurance, 401(k) with company match
  • Work Schedule: Monday–Friday, 8:00 AM – 5:00 PM
  • Career development opportunities and training
  • Flexible hybrid work environment (remote work options could be considered)

Job Tags

Remote job, Flexible hours, Monday to Friday,

Similar Jobs

Westinghouse Electric - USA

Substation Construction Manager Job at Westinghouse Electric - USA

 ...Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most... 

ACS Solutions

Assembler Job at ACS Solutions

 ...opportunity, today. Volt is immediately hiring Assembler in Louisville KY, 40213 As an Assembler,...  ..., including the candidate's education, work experience, work location, specific job...  ...employees with a work environment free of discrimination and harassment on the basis... 

Artifacts.movie

Social Media Video Editor & Manager Job at Artifacts.movie

 ...platform () bringing the radical histories of avant-garde, queer, and underground culture to new audiences through long-form oral history films. Working in collaboration with institutions including NYU Skirball, BAM (Brooklyn Academy of Music), Giorno Poetry Systems,... 

GIA Legacy Planning

Sales Agent - Work from Home Job at GIA Legacy Planning

 ...Insurance Sales Agent Location: Remote Position/Work from Home Job Type: Full-Time/Part-Time Compensation: Uncapped Commission...  ...driven mindset Ability to work independently and manage time effectively Basic computer skills for CRM and client management... 

Compass Group

BARISTA (PART TIME) Job at Compass Group

 ...positions. Location: Montclair State University - 1 Normal Avenue Student Center, Montclair, New Jersey 07043. Note: online applications...  ...varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: At Gourmet Dining...