Our client is a successful technology consulting company partnered with companies like VMware and Red Hat to bring innovative solutions to improve the state of their client's businesses! They are looking to bring on an additional Account Manager to their team to bring in new business and maintain relationships with clients. Looking for someone to be based in the Bay Area.
HIGHLIGHTS :
Requirements :
...directly with clients to understand their real feedback, frustrations, and opportunities. Oversee communication channels: manage Zendesk (or similar), live chat, calls, and escalations. Drive performance through KPIs: response times, CSAT, retention, repeat...
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About OES Global OES Global is a rapidly growing B2B e-commerce company based in Pompano Beach, FL. For over 10 years, weve been a trusted provider of safety, hydration, and facility management solutions to businesses and government agencies across the U.S. Our ...